Q: Newsletter

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Question 1

About Carrefour

Accepted Answer

Carrefour was introduced to the region in 1995 by UAE company Majid Al Futtaim.

Majid Al Futtaim owns the exclusive rights to operate Carrefour under Majid Al Futtaim’s distinct name and “M” logo, underscoring our dedication to our local identity in 12 countries across the Middle East, Africa and Asia. These include, the United Arab Emirates, Bahrain, Egypt, Georgia, Iraq, Kenya, Kuwait, Lebanon, Pakistan, Qatar, the Kingdom of Saudi Arabia and Uganda.

Majid Al Futtaim is the full owner of its grocery retailing business and it’s not part of the Carrefour Group of entities.

Question 2

FAQs

Accepted Answer

1. Is Majid Al Futtaim’s Carrefour brand and trademark different than the one in France?

Majid Al Futtaim owns the exclusive rights to operate Carrefour under Majid Al Futtaim’s distinct name and “M” logo, underscoring our dedication to our local identity in 13 countries across the Middle East, Africa and Asia. These include, the United Arab Emirates, Bahrain, Egypt, Georgia, Iraq, Kenya, Kuwait, Lebanon, Oman, Pakistan, Qatar, the Kingdom of Saudi Arabia and Uganda.

Majid Al Futtaim is the full owner of its grocery retailing business and it’s not part of the Carrefour Group of entities.

2. Are you associated with Carrefour Israel?

No, Majid Al Futtaim operates Carrefour in 13 countries across the Middle East, Africa and Asia. Majid Al Futtaim does not operate in Israel, nor does it have business interests or affiliations in Israel.

Majid Al Futtaim is fully committed to serving the local communities in which it operates. Majid Al Futtaim’s grocery retail businesses is proud to source over 80% of its products from local and regional suppliers and producers.

3. Are the royalty fees paid to Carrefour France being used to support Israel?

No, Carrefour Group does not take any political stances across the globe, nor in any market in which it operates through its network of partners and franchisees.

Political actions by other franchisees, are not associated or representative of both Majid Al Futtaim and Carrefour Group.

As an Emirati business with firm roots in the Arab world and a responsibility to the communities in which we operate, Majid Al Futtaim’s profits are reinvested back into our communities, supporting local initiatives, job creation, and overall community development.

4. Does Majid Al Futtaim own shares in Carrefour France?

No, Majid Al Futtaim does not own shares in Carrefour Group.

5. Where do Carrefour's operated by Majid Al Futtaim profits go?

As an Emirati owned business, Majid Al Futtaim takes immense pride in developing robust local and regional supply chains and fostering collaboration with regional suppliers, producers, farmers, and small to medium-sized enterprises (SMEs). This collaboration enables Majid Al Futtaim’s grocery retailing business to offer high quality products at affordable prices to its customers, sourcing 80% of its products from local suppliers and producers.

Our aim is to make a meaningful and lasting impact, aligning our success with the prosperity and growth of the markets we serve.

6. What are you doing to support the people of Gaza?

Majid Al Futtaim has donated over US$ 2 million to support Gaza aid relief efforts. Majid Al Futtaim will continue to work with regional charity organisations to ensure colleagues and customers have every opportunity to take positive action to support aid efforts in Gaza.

Customers are able to donate through Majid Al Futtaim Carrefour stores cash counters, website and mobile app, or contribute with in-kind donations using Red Crescent’s donation points at Carrefour stores, or across the Majid Al Futtaim’s ‘City Centre’ and ‘Mall of’ shopping malls and THAT concept store. Customers can also donate SHARE points through the SHARE app.

At Majid Al Futtaim, we remain dedicated to our communities and stand in solidarity with the civilian Palestinians in Gaza.

Question 3

Carrefour Brands

Accepted Answer

About Carrefour brands:

Carrefour has a number of exclusive brands under its flagship brand, that have acquired a high degree of trust and credibility among our customers. The creation of Carrefour brands is to build a suite of products that exceed our customers’ expectations in terms of quality and price. Carrefour offers complete traceability on most of its products which as the label reads are available “only at Carrefour”.

Carrefour Brands in the UAE:

Carrefour UAE, owned by Majid Al Futtaim Retail, invests in the development of Carrefour branded products known as Carrefour private labels, with a view to redefining its stores’ product line. With growing demand from shoppers for high quality products at affordable prices, Carrefour is constantly expanding its range of Carrefour private label products that are comparable in quality with leading brands in the market and at competitive prices. Carrefour strictly adheres to its quality policies and ensures safety of the raw materials used in the production of each product that goes on its shelves. Family packs and products, that serve the needs of the UAE’s diverse nationalities, are prioritized by Carrefour in its private label selection.

Carrefour brings together the best French products since these have a high level of trust among our customers in the UAE. Given Carrefour’s strong association with France in its supply chain, products sourced from France are also transparent and traceable.

All of Carrefour’s private labels offer:

Product quality: The quality of products under this brand is comparable with leading brands in the market
Price advantage: Products offered under these brands are high value-for-money and can be further augmented by savings on family packs
Safety: All products offered under Carrefour’s private labels are tested for the highest levels of safety recommended in the UAE

Carrefour Bio Products:

Carrefour delivers high quality, organic and affordable products within its Carrefour Bio range. All Carrefour Bio products are sourced from France and have European and French organic certification. The store offers a wide selection of organic products that cover a range of preferences and tastes. The food categories include cereals, biscuits, jams, pasta, spices, vegetable cans, frozen food, dairy products, baby food, and more. Carrefour Bio brand is designed to fulfill customers’ demand of having healthy balanced and desirable diet at reasonable prices.

Question 4

Newsletter

Accepted Answer

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Question 5

About Majid Al Futtaim

Accepted Answer

Founded in 1992, Majid Al Futtaim is a diversified lifestyle conglomerate spanning 16 countries across the Middle East, Africa and Asia. The company employs 46,000 people representing 114 nationalities and welcomes 600 million customers to its shopping malls, communities, retail and entertainment destinations each year.

With owned assets valued at US$18 billion, Majid Al Futtaim has the highest credit rating (BBB) among privately-held corporates in the region. The company is committed to becoming Net Positive in water and carbon by 2040.

Question 6

About Private Label

Accepted Answer

Carrefour's private label brand provides a collection of high-quality and affordable products designed to enhance your everyday shopping experience. From fresh groceries to household essentials, our private label guarantees exceptional value and satisfaction.

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